Return on CoCo La Rue Hair Extensions DC Remy Hair for weaving, pretip strands, clip in extensions, and braiding will be accepted with a service charge and within 3 days. The merchandise must be sent back in the original condition, it cannot be combed, brushed, washed, cut, or altered in anyway. If the products have been damaged, worn, altered or tags/packaging tampered with products will be ineligible for a return.

If wrong/damaged products are received please call us within 24 hours 301-587-2626

EXCHANGE POLICY

Exchange on human hair extensions for weaving, pretip strands, clip in extensions, and braiding will be given with 7 % service charge. We will ship the exchanged items using the same shipping method as the original order unless instruction in the exchange package specify otherwise. Re-shipping charge will apply.

Products such as flat iron that comes with manufacture warranty can be replaced for the same brand and items only on condition of manufacture defects. It will not be replaced if the equipment has been dropped or abused.

STORE CREDIT POLICY

Store credit will be given on human hair extension for weaving and braiding with 7% service charge as long as they are returned in original condition with the copy of invoice within 3 days of the received date. Store credit is valid for the purchase of any products from CoCo La Rue Hair Extensions DC Remy Hair.

RETURN POLICY

Refund on human hair extensions for weaving and braiding will be given with a 15% service charge. Request for refund must be made within 3 days of request date of receipt. Please call 301-587-COCO (2626) our store manager will available to assist with your request return authorization number. Unauthorized returns will be sent back at customers expense.

NON REFUNDABLE ITEM

Items such as wigs, accessories, dvd/videos, clearance items and etc ARE NOT returnable for exchange, store credit nor refund

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